Customer Success Physicist- United Kingdom at Quantum Machines - United Kingdom Remote (Customer Success).
Quantum Machines is a global leader in control systems for quantum computing, a field on the verge of exponential growth, bringing about opportunities like those made possible with the invention of classical computing 50 years ago. We are assembling the strongest team of professionals in the world with the goal of revolutionizing how quantum computers are built and controlled and accelerating their arrival. Quantum Machines is backed by top-tier investors such as Battery Ventures, TLV Partners, Red Dot Capital, and Avigdor Willenz’s investment group.
Apply for the Customer Success Physicist- United Kingdom role.
QUANTUM ROLE CONTEXT | Appended by Quantum.Jobs v2
Role context:
This role exists to bridge advanced physics expertise and commercial customer operations within hardware and software control environments. Positioned at the intersection of technical support, engineering, and client engagement, the position acts as an essential technical advisor for external research and commercial teams. Professionals in this function ensure that complex control platforms are successfully deployed, integrated, and optimized for end users. By guiding clients through operational technical challenges, they help maintain long-term product adoption and drive post-sale engagement across multi-disciplinary research institutions and commercial laboratories.
Quantum ecosystem relevance:
The position supports the quantum ecosystem by accelerating the adoption and reliable operation of control systems for quantum hardware. As quantum computing technologies transition from academic research to scalable industrial infrastructure, specialized technical support is necessary to assist end users with system execution and integration. Serving within the enabling infrastructure segment, this function connects hardware architecture developers with operational end users, facilitating reliable experimental workflows, supporting user onboarding, and promoting consistent deployment across national and international quantum computing initiatives.
Capability signals:
- Deep domain knowledge in experimental physics and quantum hardware control architectures
- Applied experience supporting external clients with complex scientific software and hardware systems
- Strong technical communication skills for explaining complex physical systems to research teams
- Proven ability to troubleshoot and resolve advanced technical problems in real time
- Track record in assisting post-sale deployment and integration for high-tech client accounts
