Your mission
As Qblox, we are seeking a Senior Quantum Success Engineer to enhance our mission-critical operations. We specialize in providing quantum control stacks that generate the analogue signals necessary for the control and readout of quantum bits. Our Quantum Success Engineering (QSE) team plays a pivotal role in ensuring our customer’s success by providing proactive technical support, gathering feedback, and ensuring customers derive ongoing value from the products. By fostering strong customer relationships and acting as the voice of the customer, the QSE team provides essential insights for product development and improvement within Qblox. If you are passionate about quantum technology and excel in customer-focused roles, join us and be part of the quantum revolution!
The QSE team achieves these goals through:
Onboarding and Training: Facilitating installation, set-up, and seamless integration of Qblox hardware. Providing comprehensive comprehensive onsite and online training sessions for our customers to drive adoption and help them get to results quickly
Technical Support and Interaction : Offering continuous, and timely expert technical support to help our customers advance their research and overcome challenges. An acumen for electronics and expertise in experimental Quantum computing therefore is highly advantageous for this role.
Customer Relationship Management: Building and maintaining strong customer relationships, addressing customer concerns promptly, ensuring customer satisfaction, advocacy and retention.
Customer advocacy and Feedback Communication: Acting as a conduit for customer feedback to inform the Strategy and Roadmap team, thereby driving research and development initiatives at Qblox.
As a Senior Quantum Success Engineer with a specialized focus on superconducting or spin qubits, your responsibilities will include:
Performing the aforementioned tasks on a daily basis with a high level of proficiency and expertise.
Training and supervising junior engineers to maintain and elevate the quality of output.
Identifying, understanding and leading the key success drivers for customers researching superconducting or spin qubits, and leading customer success initiatives in collaboration with application scientists and the R&D department.
Visiting world-class client research facilities to provide onsite training, deliver service, and gain a deeper understanding of customer needs.
Your profile
We need a new teammate who has:
A Ph.D. in Experimental Physics, specializing in superconducting or spin qubit research with microwave/radio-frequency experiments or related fields like quantum information or microwave engineering.
Alternatively, if you have a Master’s degree in Experimental Physics and 2-3 years of relevant industry experience in quantum computing, we’d love to hear from you too!
Previous experience in working with embedded systems as part of an academic course or projects is highly desirable.
Familiarity with programming in Python
Communicates with kindness and professionalism
A strong motivation for problem-solving and the capability to advocate for customer needs and priorities within Qblox
Fluency in professional English
Experience in Commercial Roles: Previous experience in the industry and/or a customer success role is highly advantageous
This role demands a high level of technical acumen, excellent communication skills, and a proactive approach to problem-solving and customer advocacy. Join us at Qblox and contribute to the cutting edge of quantum technology, ensuring our customers achieve unprecedented success in their research endeavors.
About Us
At Qblox, we are operating at the frontier of the quantum revolution, delivering advanced technologies essential for building Quantum Computers. This rapidly growing field is set to impact society on a global scale. With a dedicated team of scientists, engineers, and developers, we push quantum technology forward to support experimentalists worldwide with our scalable qubit control and readout equipment. Since 2019, Qblox has grown into a dynamic company with 130+ innovative, international minds all driven by our mission.
We are thrilled to announce the opening of our new US office in Boston, Massachusetts, an exciting milestone in our journey. This presents a unique opportunity to join Qblox at the start of our expansion in the United States. You’ll have the chance to build something extraordinary from the ground up, shaping the future of the Boston office while being part of an innovative, fast-growing company.
We celebrate equality and diversity and are passionate about creating a team that reflects a wide range of backgrounds, perspectives, and experiences.
Why join Qblox in Boston?
Be part of building our US presence from scratch, a unique and dynamic experience.
Collaborate with our passionate, interdisciplinary team in Delft and visit our headquarters in the Netherlands as needed.
Work alongside a global team of highly skilled physicists, engineers, designers, and scientists in a flexible and open working culture.
Enjoy a high-curiosity, high-performance team dynamic.
Take advantage of competitive compensation, a benefits plan, and opportunities for growth.
Represent Qblox at international conferences, partner engagements, and customer visits.
Help shape the culture and future of our new Boston office while contributing to groundbreaking quantum technologies.
Acquisition in response to our vacancies by recruitment agencies is not appreciated *
TECHNICAL & MARKET ANALYSIS | Appended by Quantum.Jobs
The emergence of modular quantum control stacks has transitioned the primary industrial bottleneck from basic component availability to complex systems integration and customer-specific optimization. The Senior Quantum Success Engineer role functions as a critical technical interface within the value chain, ensuring that high-precision control hardware effectively translates into reproducible qubit performance for end-users. As the global quantum ecosystem moves toward larger-scale processors, the structural necessity of this function grows, bridging the gap between theoretical hardware specifications and the empirical requirements of experimental physics labs. Market signals from the QED-C and national quantum strategies indicate that the ability to provide expert-level technical validation and troubleshooting is a primary determinant for the successful adoption of quantum-classical hybrid infrastructures. This role type addresses the persistent Technology Readiness Level (TRL) mismatch by stabilizing the operational environment for superconducting and spin-qubit research.
The quantum computing industry is currently undergoing a structural pivot from isolated laboratory breakthroughs to standardized, scalable infrastructure development. Within this landscape, the control and readout segment represents a vital layer of the stack, responsible for the generation and processing of the high-fidelity analogue signals required to manipulate quantum information. However, the ecosystem faces significant macro constraints, most notably a critical shortage of experimental physicists who possess the combined expertise in microwave engineering, cryogenic environments, and embedded software systems.
Macro-level analysis reveals that as hardware modalities like neutral atoms, trapped ions, and superconducting circuits compete for dominance, the interoperability of control electronics becomes a strategic imperative. Organizations are increasingly investing in open-architecture solutions to mitigate the risks associated with vendor lock-in and to ensure that control stacks can evolve alongside rapidly advancing qubit counts. This trend necessitates a tier of experts who can navigate the fragmentation of the vendor ecosystem while maintaining high-authority technical guidance for world-class research facilities.
Furthermore, the integration of quantum systems into existing high-performance computing (HPC) centers requires a sophisticated understanding of the interface between classical control logic and quantum processing units (QPUs). The current focus lies on bridging classical and quantum capabilities at scale, which involves optimizing the throughput of data pipelines and ensuring the stability of long-term experiments. This transition is heavily dependent on the presence of technical bridge functions that can synchronize hardware development roadmaps with the practical needs of the global research workforce.
The capability architecture for this role type centers on the intersection of advanced microwave metrology, quantum information theory, and digital signal processing. Mastery of these domains is essential for the structural throughput of quantum research, as it directly influences the fidelity of qubit gates and the accuracy of readout protocols. Proficiency in high-frequency electronics and cryogenic calibration ensures the integrity of the physical layer, while expertise in Python-based software toolchains facilitates the automation of complex experimental workflows. These capabilities matter because they provide the necessary leverage to reduce the time-to-result for experimentalists, allowing them to focus on algorithmic development rather than infrastructure maintenance. Furthermore, the ability to act as a conduit between the end-user and the internal R&D department ensures that feedback loops are grounded in empirical performance data, which is vital for the iterative improvement of modular hardware stacks and embedded system architectures.
Accelerates the deterministic progression of superconducting and spin-qubit research through high-fidelity control integration
Mitigates systemic risks in quantum hardware adoption by providing expert-level technical validation and onsite calibration
Facilitates the transition from prototype experiments to standardized, reproducible quantum computing workflows at scale
Reduces the operational friction associated with the deployment of complex modular quantum control electronics
Strengthens the technical coupling between hardware providers and the global academic and industrial research community
Harmonizes abstract product roadmaps with the empirical requirements of world-class quantum research facilities
Optimizes the lifecycle of quantum-classical hybrid systems through expert troubleshooting and performance benchmarking
Supports the scaling of quantum processor units by ensuring the stability of control and readout signal chains
Shortens the iteration cycles for experimentalists by providing specialized onboarding and technical training protocols
Improves the reliability of multi-stakeholder quantum projects through high-authority technical guidance and support
Protects capital-intensive investments in deep-tech by ensuring the ongoing value and utility of quantum control stacks
Enables the strategic expansion of quantum infrastructure into new geographic hubs like the Boston tech corridor
Industry Tags: Quantum Control Electronics, Superconducting Qubits, Spin Qubits, Microwave Engineering, Systems Integration, Quantum Metrology, TRL Progression, Experimental Physics, QED-C Ecosystem
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