About Quandela
Quandela stands as a global leader in quantum computing, driven by groundbreaking technology and a strategic vision for scaling quantum solutions. The company’s unique ability to offer both hardware and software solutions, along with its commitment to build energy efficient datacenters and scalability, positions it to play a key role in the next wave of innovation, and in many strategic and sovereign industrial sectors.
Description of the Team/Project
You will join the IT team and contribute to the daily support of internal users while taking part in small infrastructure and continuous improvement projects. The team supports a fast-growing international environment and works across workstation deployment, user support, local network operations, IT asset management, and documentation.
This internship is a hands-on opportunity to gain practical experience in IT support and infrastructure within a deeptech company. The role is mainly focused on helpdesk activities, workstation preparation and deployment, basic network support, and participation in small IT projects that improve daily operations.
Your Key Responsibilities
User Support & Helpdesk
- Provide first-line support to internal users for hardware, software, access, and peripheral-related issues
- Handle and follow up on support requests through the ticketing system or direct interaction
- Troubleshoot common workstation and user environment issues in a clear and structured way
- Escalate more complex incidents with proper diagnostics and relevant context
Workstation Deployment & IT Asset Management
- Support onboarding, offboarding, and internal moves
- Maintain accurate inventory records for hardware and software assets
Small IT Projects & Continuous Improvement
- Participate in small IT projects such as equipment rollouts, process standardization, and simple automation tasks
- Help improve internal support processes and operational efficiency
- Create or update technical documentation and user guides
- Suggest practical improvements to simplify support and strengthen reliability
Education & Background
- Currently pursuing a degree in IT, systems administration, networking, or technical support
- Looking for an internship with strong operational exposure and hands-on learning starting in March or April 2026
Technical Skills
- Good basic knowledge of Windows environments and workstation support
- Basic understanding of networking concepts such as IP, DNS, DHCP, VLANs, and Wi-Fi
- Familiarity with standard IT tools and troubleshooting methods
- Initial exposure to scripting or automation is a plus
Soft Skills
- Strong service mindset and willingness to help users effectively
- Good organizational skills and attention to detail
- Ability to troubleshoot issues methodically and communicate clearly
- Eagerness to learn, adapt, and work in a collaborative environment
Languages
- Fluent communication in french
- English is a strong plus for day-to-day support interactions
- Swile Card (meal vouchers) 🍴🛒
- 50% participation in transportation costs 🚆
- Possibility of remote work 💻
- Internship Allowance between €1,200 and €1,400 per month 💰
- 1,5 days off per month, cumulative 🧳
What we also offer
A challenging and innovative work environment at the heart of quantum computing.
A diverse and collaborative company culture.
Opportunities for professional growth and skill development.
At Quandela, we believe that the strength of our team is the plurality of experiences, perspectives, and journeys. We are committed to building a respectful, inclusive, and welcoming work environment. All applications are welcome.
TECHNICAL & MARKET ANALYSIS | Appended by Quantum.Jobs
The structural maturation of the quantum computing sector necessitates a robust IT infrastructure layer capable of supporting high-performance research and commercial scaling. This role exists to ensure the operational continuity of deep-tech environments where the convergence of classical and quantum workflows requires high availability and secure data management. By maintaining the underlying systems that facilitate complex scientific experimentation, this function contributes directly to the TRL progression of quantum hardware. As the industry shifts toward cloud-accessible quantum processing units, the integrity of local and distributed networks becomes a critical determinant of institutional output. This role serves as a foundational enabler, bridging the gap between raw compute power and the daily operational needs of a globally competitive workforce.
The quantum technology value chain relies on a stable and secure IT foundation to manage the massive datasets and specialized software stacks essential for photonic quantum computing. As firms transition from experimental prototypes to modular, scalable systems, the internal infrastructure must handle increasingly complex interoperability requirements. This evolution places significant pressure on IT departments to provide seamless support for diverse technical teams, from hardware engineers to algorithm developers. Workforce development initiatives across the European quantum ecosystem highlight the importance of early-career integration to build a resilient talent pipeline capable of navigating these niche infrastructure demands.
Macro-level constraints, such as the fragmentation of specialized hardware-software interfaces and the high security requirements of sovereign industrial sectors, make baseline IT excellence a strategic priority. Current industry focus lies on bridging classical and quantum capabilities at scale, which involves the deployment of hybrid environments that are both energy-efficient and highly performant. The management of these assets requires a dual focus on traditional systems administration and the unique needs of a deep-tech research facility, ensuring that innovation is not hindered by operational friction.
Furthermore, the rapid internationalization of quantum scale-ups introduces logistical and administrative complexities in asset management and user support. Ongoing ecosystem initiatives aim to accelerate readiness for practical quantum applications by standardizing internal processes and improving documentation standards. This role type is instrumental in facilitating these improvements, providing the structural throughput necessary for a fast-growing organization to maintain its competitive edge while scaling its technical and human capital.
The capability architecture for this role centers on the intersection of workstation management, networking fundamentals, and enterprise IT service delivery within a high-security context. Proficiency in maintaining stable Windows and Linux environments is essential for providing the deterministic performance required by research teams. A deep understanding of networking protocols ensures the reliable flow of data across local and cloud-based infrastructure, which is a prerequisite for the collaborative development of quantum emitters and control systems.
These technical domains matter because they provide the stability and interoperability needed for multi-disciplinary teams to function efficiently. Effective asset management and standardized onboarding protocols reduce the time-to-productivity for specialized researchers, while proactive helpdesk operations mitigate the systemic risks of downtime. By codifying technical documentation and optimizing support workflows, this function creates the operational leverage required to support the cross-functional coupling of hardware and software development. These capabilities are fundamental to maintaining the high-authority status of the organization's technical output and ensuring the scalability of its infrastructure.
Optimizes the operational throughput of deep-tech research environments by reducing system-level friction
Secures the integrity of specialized datasets through robust identity and access management protocols
Shortens the iteration cycles of hardware development via reliable workstation and peripheral support
Strengthens the reliability of internal communications across international quantum research hubs
Facilitates the accelerated onboarding of technical talent through standardized IT deployment frameworks
Mitigates systemic operational risks by implementing proactive troubleshooting and escalation procedures
Supports the deterministic scaling of internal infrastructure during periods of rapid ecosystem growth
Enhances the interoperability of classical and quantum software tools via consistent environment management
Improves the transparency of resource allocation through meticulous IT asset tracking and documentation
Reduces transaction costs associated with technical support in high-performance computing environments
Standardizes the internal governance of hardware and software resources to ensure regulatory compliance
Safeguards the organizational brand by maintaining high standards of internal IT service excellence
Industry Tags: Quantum Computing Infrastructure, IT Systems Administration, Deep Tech Operations, Enterprise Helpdesk, Network Security, Asset Management, Technical Support, Cloud Integration, Workspace Deployment, Workforce Development
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