We are seeking a Support Services Analyst in ourBroomfield, CO,Location.
The Support Services Analyst is a key contributor to the delivery of high-quality, end-to-end IT support across Quantinuum’s global workforce. Bridging first-line responsiveness with deeper second-line technical troubleshooting, this hands-on role combines technical expertise with a customer-centric mindset to ensure seamless issue resolution. With a focus on triage, issue ownership, and knowledge management, the analyst works collaboratively across IT, Engineering, Enterprise Applications, and Information Security to support endpoints, workplace technologies, and collaboration tools while continuously improving service delivery.
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Key Responsibilities:
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Provide strong technical support across devices, operating systems, collaboration tools, productivity software, and endpoint security systems.
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Ensure a smooth onboarding and offboarding experience by coordinating local IT setup, access provisioning, and equipment readiness for new hires and departing employees. Act as a subject matter expert in areas such as user access, software configuration, device management, and A/V troubleshooting for in-office and hybrid setups.
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Contribute by participating in key ITIL practices such change, problem, and incident processes, ensuring a strong focus on the overall customer.
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Participate in hardware lifecycle management including asset tracking, imaging, deployment, and returns.
YOU MUST HAVE:
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Due to Contractual requirements, must be a U.S. Person defined as, U.S. citizen permanent resident or green card holder, workers granted asylum or refugee status.
WE VALUE:
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Previous troubleshooting experience across Windows, Linux and MacOS environments, with familiarity in modern endpoint management (e.g., Intune, JAMF).
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$72,000 - $90,000 a year
The pay range for this role is $72,000– $90,000 annually. Actual compensation within this range may vary based on the candidate’s skills, educational background, professional experience, and unique qualifications for the role.
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Quantinuum is the world leader in quantum computing. The company’s quantum systems deliver the highest performance across all industry benchmarks. Quantinuum’s over 650 employees, including 400+ scientists and engineers, across the US, UK, Germany, and Japan, are driving the quantum computing revolution.
By uniting best-in-class software with high-fidelity hardware, our integrated full-stack approach is accelerating the path to practical quantum computing and scaling its impact across multiple industries.
By joining Quantinuum, you’ll be at the forefront of this transformative revolution, shaping the future of quantum computing, pushing the limits of technology, and making the impossible possible.
What’s in it for you?
A competitive salary and innovative, game-changing work
Flexible work schedule
Employer subsidized health, dental, and vision insurance
401(k) match for student loan repayment benefit
Equity, 401k retirement savings plan + 12 Paid holidays and generous vacation + sick time
Paid parental leave
Employee discounts
Quantinuum is an equal opportunity employer. You will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Know Your Rights: Workplace discrimination is illegal
Applications will be accepted on an ongoing basis, there is no application deadline for this position.
