About Quandela
Quandela stands as a global leader in quantum computing, driven by groundbreaking technology and a strategic vision for scaling quantum solutions. The company’s unique ability to offer both hardware and software solutions, along with its commitment to build energy efficient datacenters and scalability, positions it to play a key role in the next wave of innovation, and in many strategic and sovereign industrial sectors.
Description of the Team
You will join the IT team and contribute to the daily support of internal users while taking part in small infrastructure and continuous improvement projects. The team supports a fast-growing international environment and works across workstation deployment, user support, local network operations, IT asset management, and documentation.
This internship is a hands-on opportunity to gain practical experience in IT support and infrastructure within a deeptech company. The role is mainly focused on helpdesk activities, workstation preparation and deployment, basic network support, and participation in small IT projects that improve daily operations.
Your Key Responsibilities
User Support & Helpdesk
- Provide first-line support to internal users for hardware, software, access, and peripheral-related issues
- Handle and follow up on support requests through the ticketing system or direct interaction
- Troubleshoot common workstation and user environment issues in a clear and structured way
- Escalate more complex incidents with proper diagnostics and relevant context
Workstation Deployment & IT Asset Management
- Support onboarding, offboarding, and internal moves
- Maintain accurate inventory records for hardware and software assets
Small IT Projects & Continuous Improvement
- Participate in small IT projects such as equipment rollouts, process standardization, and simple automation tasks
- Help improve internal support processes and operational efficiency
- Create or update technical documentation and user guides
- Suggest practical improvements to simplify support and strengthen reliability
Education & Background
- Currently pursuing a degree in IT, systems administration, networking, or technical support
- Looking for an internship with strong operational exposure and hands-on learning starting in March or April 2026
Technical Skills
- Good basic knowledge of Windows environments and workstation support
- Basic understanding of networking concepts such as IP, DNS, DHCP, VLANs, and Wi-Fi
- Familiarity with standard IT tools and troubleshooting methods
- Initial exposure to scripting or automation is a plus
Soft Skills
- Strong service mindset and willingness to help users effectively
- Good organizational skills and attention to detail
- Ability to troubleshoot issues methodically and communicate clearly
- Eagerness to learn, adapt, and work in a collaborative environment
Languages
- Fluent communication in french
- English is a strong plus for day-to-day support interactions
- Swile Card (meal vouchers) 🍴🛒
- 50% participation in transportation costs 🚆
- Possibility of remote work 💻
- Internship Allowance between €1,200 and €1,400 per month 💰
- 1,5 days off per month, cumulative 🧳
What we also offer
A challenging and innovative work environment at the heart of quantum computing.
A diverse and collaborative company culture.
Opportunities for professional growth and skill development.
At Quandela, we believe that the strength of our team is the plurality of experiences, perspectives, and journeys. We are committed to building a respectful, inclusive, and welcoming work environment. All applications are welcome.
TECHNICAL & MARKET ANALYSIS | Appended by Quantum.Jobs
The integration of advanced quantum systems into global computational infrastructures requires a foundational layer of specialized IT support and infrastructure management that bridges the gap between classical administration and deep-tech operational requirements. As the quantum sector shifts from laboratory-scale experiments toward commercial-grade deployments, the structural necessity for high-reliability systems support becomes a primary determinant of organizational throughput. This role type serves as a critical enabler within the value chain, ensuring that the highly sensitive and data-intensive environments required for quantum hardware and software development remain resilient and accessible. By professionalizing the internal technology stack of quantum-centric firms, these functions mitigate the systemic risks associated with downtime in critical research and development pipelines. Workforce data indicates that as the ecosystem matures, the demand for cross-functional IT expertise capable of navigating international deep-tech environments is becoming a vital component of successful scaling strategies.
The quantum computing industry is currently undergoing a significant transition from academic research environments to industrial-scale operations, a shift that places unprecedented pressure on internal IT infrastructures. Within this context, the role of IT support and infrastructure management is positioned at the intersection of general systems administration and the specialized needs of photonic or superconducting hardware development. As organizations like Quandela scale their operations internationally, the complexity of maintaining secure, distributed, and high-performance networks increases, requiring a sophisticated approach to asset management and workstation deployment that can support a diverse workforce of physicists, engineers, and developers.
Macro-level analysis suggests that the primary bottleneck in the quantum value chain is no longer solely theoretical but is increasingly operational. The convergence of classical high-performance computing (HPC) with quantum processing units (QPUs) necessitates a robust classical foundation that can handle the massive data flows and strict security protocols required by sovereign and strategic industrial sectors. Current industry focus lies on bridging classical and quantum capabilities at scale, which demands a workforce capable of implementing standardized IT protocols within highly specialized deep-tech workflows.
Furthermore, the emergence of quantum-as-a-service (QaaS) models through cloud-based platforms introduces new requirements for infrastructure reliability and interoperability. This trend favors the development of IT teams that can manage the stakeholder landscape across various technical domains while ensuring compliance with evolving digital infrastructure standards. National quantum strategies often emphasize the importance of building a skilled workforce at all levels, including the foundational IT layer, to secure the long-term competitiveness of the emerging quantum economy.
The capability architecture for this role type centers on the orchestration of robust IT environments that facilitate the seamless operation of complex deep-tech research and production. At the foundational layer, mastery of workstation support and deployment in specialized Windows and network environments is essential for maintaining the operational velocity of multidisciplinary teams. These capabilities are critical for the structural stability of the organization, as they ensure that the hardware and software development cycles are not impeded by infrastructure latency or access failures.
Beyond tactical support, this function provides the leverage necessary for continuous improvement through the standardization of IT processes and the management of technical documentation. This interface between standard IT practices and specialized quantum engineering requirements ensures that infrastructure roadmaps remain aligned with the scaling needs of the organization. By facilitating clear communication and methodical troubleshooting, these experts reduce the friction associated with onboarding new talent and deploying hardware assets in a fast-growing international sector. Such cross-functional coupling between IT operations and core research initiatives is vital for maintaining the integrity of the technology stack as hardware modalities diversify and mature.
Accelerates the professionalization of internal IT environments within the emerging quantum hardware and software sector
Mitigates operational risks in deep-tech R\&D pipelines through the establishment of high-reliability infrastructure standards
Facilitates the international scaling of quantum organizations by providing standardized deployment and support protocols
Reduces technical friction in multidisciplinary research teams through optimized workstation and environment management
Strengthens the security posture of strategic industrial sectors through rigorous access control and IT asset tracking
Optimizes the lifecycle of technical hardware assets through meticulous inventory management and operational oversight
Supports the development of a resilient quantum workforce by enabling hands-on exposure to specialized IT environments
Harmonizes standard enterprise IT architectures with the unique requirements of quantum-centric laboratory operations
Improves the reproducibility of technical workflows through the creation and maintenance of authoritative documentation
Shortens the iteration cycles of internal IT projects by applying structured troubleshooting and escalation methodologies
Protects high-value investments in quantum intellectual property through secure and reliable infrastructure management
Enables the strategic alignment of IT operations with long-term technology readiness and commercialization roadmaps
Industry Tags: Deep-Tech Infrastructure, IT Systems Administration, Quantum Ecosystem Enablement, Workstation Deployment, Network Operations, IT Asset Management, Digital Infrastructure, Operational Readiness, Helpdesk Support, Technical Documentation
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