A propos de Pasqal
Pasqal conçoit et développe des processeurs quantiques (QPUs : Quantum Processing Units) et les outils logiciels associés.
Notre technologie innovante permet de traiter des cas d’usage qui sont à ce jour hors de portée des plus puissants des supercalculateurs ; ces cas peuvent concerner des défis industriels applicatifs aussi bien que les besoins des sciences fondamentales.
Au-delà de la puissance de calcul exceptionnelle qu’ils apportent, les QPUs sont d’une très grande efficacité énergétique et contribueront à réduire fortement l’empreinte carbone de l’industrie du calcul intensif.
Description du poste
Dans le cadre de notre forte croissance, nous recrutons un.e Apprenti.e Technicien.ne Helpdesk pour renforcer notre équipe IT. Dans ce cadre, vous serez en charge des missions suivantes :
- Gestion et configuration des postes des collaborateurs entrants et sortants (onboarding/offboarding)
- Installation et mise à jour des équipements informatiques et/ou téléphoniques (matériel & logiciel)
- Gestion du parc informatique
- Gestion des tickets des collaborateurs
- Support technique auprès des utilisateurs sur leur poste et les logiciels, à distance ou par interventions sur site
- Implication sur des projets d'infrastructure
- Administration système à 20% (déploiement de serveurs, virtualisation, monitoring, etc.)
- Cybersécurité : mise en conformité de l'infrastructure avec les frameworks ISO 27001 et 27002 et exigences des clients de Pasqal
- Application des règles de sécurité à toute notre infrastructure des postes clients jusqu'à nos serveurs
A propos de vous
Vous avez été accepté.e en BTS SIO, ou autre formation diplômante, et recherchez un contrat d'apprentissage de 24 mois pour compléter vos études en alternance pour la rentrée 2024. Vous avez idéalement une première expérience en helpdesk et avez les compétences suivantes :
Hard skills :
- Une petite base de connaissance technique en réseau et administration des postes Windows/linux
- Un attrait pour la technologie
- Niveau d’anglais intermédiaire (B2)
Soft skills :
- Vous êtes curieux.se, motivé.e et une réelle envie d'apprendre
- Vous avez un bon relationnel et faite preuve d'une bonne communication écrite et orale
- Vous savez adopter une approche orientée client et rester proche des collaborateurs
Ce que nous offrons
- Des magnifiques bureaux sur Massy
- Type de contrat : Alternance
- Une entreprise internationale dynamique
Process de recrutement
- Un entretien avec notre talent acquisition de 30’ (en visio)
- Un entretien sur site avec le RSI (~30 mins)
- Une offre !
Pasqal est un employeur garantissant l'égalité des chances. Nous nous engageons à créer un lieu de travail diversifié et inclusif, car l'inclusion et la diversité sont essentielles à la réalisation de notre mission. Nous encourageons les candidatures de tous les candidats qualifiés, quels que soient leur sexe, leur race, leur origine ethnique, leur âge, leur religion ou leur orientation sexuelle
TECHNICAL & MARKET ANALYSIS | Appended by Quantum.Jobs
The emergence of specialized technical support apprenticeships within the neutral-atom quantum computing sector represents a critical intervention in the deep-tech talent pipeline. As hardware manufacturers transition from laboratory-scale prototypes to industrial-grade systems, the structural necessity for integrated IT and cybersecurity infrastructure becomes a primary determinant of operational continuity. This role type serves as a foundational enablement layer, ensuring that the high-availability environments required for quantum processing units (QPUs) are supported by robust, compliant, and scalable classical networking frameworks. By decentralizing routine technical maintenance, organizations can redirect specialized research talent toward high-value algorithmic and physics bottlenecks. Market signals from the Quantum Economic Development Consortium indicate that the industrialization of quantum computing requires a parallel expansion of the non-physics workforce to secure the broader technology value chain.
The quantum computing ecosystem is currently navigating a decisive shift from scientific exploration to the development of enterprise-ready computational infrastructures. Within this value chain, the hardware enablement layer is increasingly dependent on the stabilization of supporting IT systems that manage the interface between quantum processors and global users. As individual entities like Pasqal move through higher technology readiness levels (TRLs), the operational complexity of managing distributed engineering teams and secure data pipelines becomes a significant bottleneck to rapid scaling. Sector-wide efforts continue to address these talent and integration challenges by embedding junior-level technical staff within deep-tech environments to build institutional knowledge of specific quantum-classical hybrid architectures.
Macroeconomic constraints, including a global shortage of cybersecurity expertise and the tightening of international data protection regulations, necessitate a more rigorous approach to infrastructure management. The transition toward utility-scale quantum advantage requires that the underlying classical hardware—from employee endpoints to back-end servers—meets the same high-fidelity standards as the quantum processors they support. Infrastructure dependencies are further complicated by the requirement to adhere to frameworks like ISO 27001, which are essential for maintaining the trust of sovereign and commercial clients. Consequently, the development of a workforce capable of synchronizing traditional helpdesk functions with the unique security requirements of quantum intellectual property is a strategic prerequisite for the sector’s maturity.
The capability architecture for this role type centers on the synchronization of enterprise IT service management (ITSM) with the exacting security protocols of the deep-tech sector. Mastery of diversified operating system environments, including both Windows and Linux distributions, is essential for maintaining interoperability between administrative functions and high-performance computing (HPC) research workflows. These capabilities provide the structural leverage needed to ensure that the deployment of servers and virtualization layers remains aligned with the low-latency requirements of quantum hardware control systems.
Furthermore, the integration of cybersecurity compliance frameworks into daily technical operations is fundamental to protecting the integrity of the quantum software stack. Proficiency in managing the full lifecycle of hardware assets—from secure onboarding to decommissioning—directly impacts the organizational ability to mitigate systemic risks in a high-growth environment. By establishing rigorous monitoring and system administration protocols, this function enables the parallelization of infrastructure projects alongside core research and development. These interface points are critical for ensuring that technical debt does not accumulate as the organization scales toward industrial-scale QPU production. - Accelerates the transition from informal laboratory IT support to enterprise-grade technical infrastructure management
- Mitigates systemic security risks by implementing standardized compliance frameworks across the deep-tech value chain
- Facilitates the scaling of quantum hardware manufacturing through the stabilization of supporting technical environments
- Strengthens the reliability of internal data pipelines by ensuring high availability of classical computing resources
- Reduces operational friction for research and development teams by decentralizing routine infrastructure maintenance
- Optimizes the deployment of specialized technical talent by providing a dedicated layer for hardware-software support
- Enhances the organizational readiness for international growth through the management of cross-border technical assets
- Supports the maturation of the quantum ecosystem by cultivating a versatile workforce with deep-tech exposure
- Improves the transparency of security posture for external stakeholders through the application of ISO-aligned protocols
- Enables the structural reproducibility of technical workflows via the standardization of helpdesk and asset management
- Protects capital investments in quantum hardware by maintaining the integrity of the surrounding facility infrastructure
- Orchestrates the convergence of traditional IT service models with the specialized demands of quantum systems engineeringIndustry Tags: Quantum Infrastructure Support, Cybersecurity Compliance, IT Service Management, Deep Tech Talent Pipeline, Neutral Atom Computing, ISO 27001, System Administration, Hybrid IT Environments
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